Questions & Answers

Getting Around

How do I get a refund on the balance remaining on my T-money card?

Balance Refund: You can a refund on the balance remaining on your card from the convenience stores that sell them for up to W20,000. They will retain W500. So, if  your balance remaining is over W20,000 or less than W500, you will to go to the Smart Card Office. Address: 10th Floor, Seoul City Tower #581, Namdaemunro 5ga, Jong-gu, Seou, 100-741.Contact Center 1688-0120.

Damaged or Defective Cards: If the card is not working, you can get a refund for the full balance as well as the price of the card within one year of the date on which you first used the card. However, if you've used the card for longer than one year or if the card has been damaged as opposed to being defective, only the remaining balance on the card will be refunded. 

For more details about the T-money card, visit K4E's T-money information page. (See the Daily LIfe Tab under Public Transportation).

 

K4E Editor: We try to make the information on Korea4Expats.com as complete and accurate as possible, so if you notice any errors or omissions in the content above, please let us know at info@korea4expats.com  



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