Moving to Korea > Immigration and Visas

Contacting Korean Immigration


Contacting Korean Immigration

Telephone: 
Immigration HelpLine:
 1345, press 3 and then * for English. No need to input area code, even from cell phones. You can call here for answers to simple questions or to find out where to get help for more complex issues. (no area code required to reach 1345) 
NB: Immigration advises that, for all immigration-related services, foreign nationals visit the immigration office in their jurisdiction and not the KIS Headquarters located in Gwacheon.

From outside Korea: +82-2-6908-1345~6 (Internet telephone).  Before calling, visit the KIS website.  When you dial the number, you will hear a message that is first in Korean and then in English. You have to input the number for the appropriate department/service, which is why you should check the KIS website before calling. 

Government of Korea for Foreigners (information in English on various issues that would affect foreigners). 

Much of the information contained on these site is quite useful. However, it is important to note that it is not always complete and that you often must make additional inquiries. Do not be surprised either if you’ve heard or read something that is different from the English content on the site. Sometimes, rules/laws have changed but there is a lag in the time between the adoption of the rule/legislation and updates of the English site.

It doesn’t hurt to e-mail and ask specific questions or to confirm that the information you’ve read on the English site is accurate. A written inquiry is often more helpful than a verbal one. Since reading is taught from a relatively early age, people here often find it easier to deal with written requests in English rather than verbal questions. To avoid misunderstandings, it is also helpful to get the answers in writing.


K4E Editor: Korea4Expats.com tries to ensure that the information we provide is accurate and complete, so should you notice any errors or omissions in the content above please contact us at info@korea4expats.com.  Please note that government regulations and proceedures may have changed from what has been described above or may not apply in all situations/cases. K4E recommends that you check with the appropriate government office and/or officials prior to going forward. 

Last Updated on 2021-04-21


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